Effective 2026-07-26 · Governs all use of dealercreator.com
These Terms of Service ("Terms") form a binding agreement between you and DealerCreator, Inc. ("DealerCreator," "we," "us") governing your access to and use of dealercreator.com, our mobile experiences, and any related services (the "Services"). By creating an account, submitting a purchase request, or otherwise using the Services, you accept these Terms. If you do not accept, do not use the Services.
You must be at least 18 years old, a U.S. resident with a valid U.S. mailing address, and legally able to enter into a binding contract. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
You are responsible for keeping your credentials confidential and for all activity under your account. Notify us immediately at support@dealercreator.com if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms, applicable law, or the rights of third parties.
DealerCreator is a marketplace. We match car buyers with licensed local Brand Experts (dealer-affiliated salespeople) who compete to earn your business, and with content creators whose recommendations brought you here. DealerCreator is not a car dealership and does not sell, lease, or finance vehicles directly. The transaction, title transfer, financing, warranty, and delivery of any vehicle are between you and the winning dealership.
By submitting a purchase request and expressly consenting via the checkbox on the buying-process wizard, you agree to receive SMS text messages from DealerCreator and the specific dealership(s) matched to that request. Messages include order and offer notifications, deal status updates, and delivery scheduling.
Consent to receive SMS is not a condition of using the Services. Full SMS opt-in details are documented at /dealercreator/sms-opt-in.
When you submit a purchase request, we route it to matched Brand Experts and, if you elected competing offers, to multiple local dealerships. Offers you receive are quotes from those parties, not from DealerCreator. You are under no obligation to accept any offer. You can accept, reject, or counter an offer at any time before it expires.
DealerCreator charges a one-time plan fee (Pro, Concierge, or $0 Free Trial with card verification) that is disclosed in full before you authorize the charge. All payments are processed by Stripe. Fees are non-refundable except as required by law or as expressly stated at checkout (e.g., Pro / Concierge come with a performance-based refund if we cannot pursue your target price). Your vehicle payment is separate and goes to the winning dealership under the dealership's own terms.
You are responsible for any content you submit (photos of a trade-in, videos, messages). You retain ownership; you grant DealerCreator a worldwide, non-exclusive, royalty-free license to host and display it as needed to operate the Services. You will not use the Services to violate the law, infringe others' rights, distribute malware, or misrepresent your identity.
The Services are provided "as is" and "as available." DealerCreator makes no warranty that any specific dealer will match your request, that any offer will meet your target price, or that any vehicle will be available at the price shown. Prices, incentives, and inventory come from third-party feeds (MarketCheck) and may lag real-world availability.
To the maximum extent permitted by law, DealerCreator's liability arising out of or relating to the Services is limited to the fees you paid to DealerCreator in the twelve months preceding the claim. DealerCreator is not liable for consequential, incidental, special, or punitive damages, nor for any dispute between you and a dealership or lender arising from a matched purchase.
These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Any dispute arising from these Terms or your use of the Services will be resolved by binding arbitration administered by JAMS in San Diego County, California, on an individual (not class-action) basis, except that either party may seek injunctive relief in a court of competent jurisdiction to protect its intellectual property.
We may update these Terms from time to time. Material changes take effect on the "Effective" date shown at the top of the page. Continued use of the Services after the effective date constitutes acceptance of the updated Terms.
Questions? Reach us at support@dealercreator.com.
Nothing in these Terms limits any right you have under U.S. federal or state consumer-protection law.